The Fiero Store does not guaranty that any of its aftermarket parts are street legal in all areas.
Always check your local ordinances before replacing an OEM part with an aftermarket part.
Neither The Fiero Store nor its suppliers can be held liable for expenses incurred as a result of installing a part that is not street legal.
When placing an order, please provide your first and last name, customer account number (located on the back of your catalog), address, daytime phone number, credit card number, expiration date and part numbers so that we may process your order as quickly as possible.
All charges are quoted in U.S. Dollars. Prices and product offerings are subject to change without notice.
Connecticut orders are subject to 6% state sales tax.
Orders that contain items that are in stock will be shipped on the same day that the order is placed, provided that the order is received by 2pm Eastern Time, Monday through Friday.
On-line Orders: On-line orders are processed at 8am and 2pm Eastern Time, Monday through Friday and 8am on Saturday.
Please keep this in mind when ordering on-line.
We will make every effort to ship your order on the same day unless a part is not in stock.
Please see the Back Orders section for more details.
Credit Card Orders:
All credit card orders over $200.00 must be shipped to an address authorized by the bank that issued the credit card.
To authorize an address, call the phone number listed on the back of your credit card.
The Fiero Store will not ship any order over $200.00 to an unauthorized address.
Cash On Delivery (COD) Orders:
All COD orders will be charged an additional $9.00 fee.
All COD orders must be paid with a certified check or money order.
UPS will not accept cash for any COD.
Personal checks will not be accepted.
All orders over $1000.00 must be prepaid and cannot be shipped COD.
Customers will be responsible for shipping charges on COD shipments that are refused or unclaimed.
The Fiero Store will not ship any order until all unpaid balances are paid in full.
COD orders cannot be sent overnight.
Mail Orders:
Mail orders paid for with a personal check will be held for two weeks or until the check clears.
Please be sure to fill in your order blank completely so that we may process your order as quickly as possible.
If you have any questions about filling out the form, please call 1-800-343-7648.
International Orders:
All international orders must be prepaid by credit card, certified check/money order or PayPal (orders@fierostore.com) in U.S. Dollars.
International COD's will not be accepted.
When using a credit card, the order must be shipped to an address authorized by the bank that issued the credit card.
To authorize an address, call the phone number listed on the back of your credit card.
Please call for shipping rates to destinations outside of the U.S.
The Fiero Store ships with several different carriers in order to meet your shipping needs.
Customers are responsible for any and all importing duties and/or fees.
Gift Certificates:
Orders paid for with a gift certificate are subject to the same terms and conditions as orders paid for with any other payment method.
When redeeming a gift certificate, please provide the gift certificate number.
Gift certificates are not transferrable, cannot be redeemed online and must be redeemed at the time the order is placed.
Gift certificates cannot be redeemed for cash or any other form of credit.
Returned parts that were paid for with a gift certificate are only eligible for store credit (no cash refunds).
Please call or email if you have any questions or concerns.
*Note:
Operators at the 1-800-FIERO-GT (800-343-7648) Order Desk are NOT equipped to answer technical questions.
Please direct all technical inquiries to 1-860-684-6762.
Please open the box immediately.
Any damage or discrepancy must be reported to us within 10 days of receipt.
Claims reported more than 10 days after delivery will not be acknowledged.
The Fiero Store does its best to provide same day shipping.
Occasionally, a popular part may not be ready for immediate delivery.
Should this occur, parts will be back ordered and shipped as soon as possible.
Your patience is greatly appreciated and we regret any inconvenience this may cause.
If you are unsure of the status of an order or backorder, please call 1-800-FIERO-GT (800-343-7648).
If you need to return a part(s), please call 1-800-FIERO-GT (800-343-7648) or 1-860-684-6762 to obtain a return authorization number.
This number MUST be clearly marked on the outside of the package being returned.
Packages without a return authorization number will be refused.
Returns MUST be received within 30 days of the original date you received the merchandise.
Returns must also include a copy of the original invoice and a detailed note describing the reason for return.
All returns are subject to a 20% restocking fee.
Warranties are limited to the manufacturer's warranty.
Installing any part on any car other than a Fiero immediately voids any and all warranties.
Books, videos, electrical parts and products damaged during installation cannot be returned.
Refunds are limited to unused items, in their orignal packaging, items purchased from The Fiero Store only.
Labor costs are NOT refundable.
Always open packages the day you receive them to check for any damage that may have occured during shipping.
If parts were damaged during shipping, please save all packaging material and call 1-800-FIERO-GT (800-343-7648) or 1-860-684-6762 immediately!
Some products may require an additional refundable core charge because they are either reconditioned or remanufactured.
The core charge is always indicated and will be added to the original order.
Each core charge will be refunded when your old part is received, provided that it is in rebuildable condition.
The Fiero Store will not pay for the shipping of any core.
Any core charge not included with a mail, fax or internet order will be added automatically without notice.
Remember that core charges are applied to each rebuilt item ordered (ie: 4 rebuilt calipers = 4 core charges).
Core charges only apply to rebuilt or remanufactured products.
You will not be charged a core for any new products.
Our web servers collect the domain names, not the e-mail addresses, of visitors.
Our web servers may also seek to place a &cookie& (a small data file) on your computer&s hard drive.
These cookies will not contain any information that personally identifies you (such as your name or e-mail address) but they will contain a randomly generated number that is unique to your browser, and may also contain visitor preferences or session information, such as items added to a shopping cart.
The information that is tracked is only used for internal purposes, such as to improve site navigation and to measure the effectiveness of our promotional placements, and is not shared with any other third party.
There are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as site registrations or online ordering.
When we transfer and receive certain types of sensitive information, such as financial or personal information, we employ servers equipped with SSL encryption.
The information collected from you may include your name, address, telephone number, fax number, e-mail address, and payment information (e.g., credit card number and billing address).
The information we collect is used to process your inquiry or order request, and may also be used to notify you about updates to our Web site or for other marketing purposes.
If you supply us with your postal address, you may receive periodic mailings from us with information about new products and services or upcoming events.
If you do not wish to receive marketing e-mails or postal mailings, you can opt out by calling us at 1-860-684-6762 or by sending an e-mail to email@fierostore.com.
When contacting us, please provide your exact name and address, and we will be sure your name is removed from our mailing list.
We may share the personal information you provide with other companies we have hired to provide services for us.
These companies (our vendors) are contractually bound to use personal information we share with them only to perform the service we have hired them to provide.
We do not share, sell, or lease personal information about you to any third-parties for their marketing use.
We do not partner with or have special relationships with any Ad Server companies.
We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).
We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access.
We restrict access to information about you to those employees who need to know the information to process your inquiry or request.
Please check this privacy policy periodically to keep informed of any changes.
We may use customer information for new, unanticipated uses not previously disclosed in our privacy policy.
If our information practices change at some time in the future, we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.
For the purpose of identification only, all terms and names used on this website describe parts and vehicles originally manufactured by GM.
The Fiero Store is an officially licensed GM Restoration Parts Manufacturer.
All licensed products are identified by the GM Restoration Parts logo.